FREQUENTLY ASKED QUESTIONS
How long does shipping take?
3-5 Working Days
Shipping Rate:
We currently charge a flat rate shipping fee of R100
At Ukwalaphe, we prioritize your well-being and satisfaction. However, in line with our commitment to quality and safety, we are unable to process returns once our consumable products have been opened for use.
This policy ensures that every product you receive remains in its original, unaltered state, meeting the highest standards of purity and effectiveness. We appreciate your understanding and are always here to address any questions or concerns you may have to ensure your experience with us is exceptional.
At Ukwalaphe, we truly value your trust and satisfaction. However, as our products are consumable in nature, we are unable to offer refunds.
We are committed to providing you with the highest quality herbal remedies, and if you have any concerns or issues with your order, our dedicated customer support team is here to assist you promptly and find a suitable solution.
Send us an email at info@ukwalaphe.co.za
